Cancellation policy

(1) Consumers have a statutory right of withdrawal when concluding a distance selling contract, of which the provider will inform them below in accordance with the statutory model. Exceptions to the right of withdrawal are regulated in paragraph (2). A model withdrawal form can be found in paragraph (3).

Right of withdrawal Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason.

The right of withdrawal does not apply to consumers who, at the time the contract is concluded, are not members of a member state of the European Union and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us, Fraga Nutrition & Sport, Paolo Fragapane, of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

(2) The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; - for the supply of goods which can spoil quickly or whose expiry date would be quickly exceeded; - contracts for the supply of goods whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period.

- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts. The right of withdrawal expires prematurely in the case of contracts - for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; - for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery; - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

(3) The provider informs about the model withdrawal form in accordance with the statutory provisions as follows:

Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.)

To

Fraga Nutrition & Sport, Paolo Fragapane, Etzelstraße 36, 66333 Völklingen,

info@fraganutrition.com

— I/we (*) hereby revoke the contract concluded by me/us

for the purchase of the following goods (*)/provision of the following services (*)

— Ordered on (*) / received on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete as appropriate